Frequently Asked Questions


How do I sign up/register?

As for now, you can email us for a sign up/register request and we can meet up for further elaboration of our services and terms and conditions. You can also email us for any other inquiry.

How long is the application process?


We will review your application within 1 working day. Please check your contact personal email for the result.

How long is the verification process?


Normally it will take 3-5 working days. Please make sure your contact person is available for the call verification from the third party certification company.

What is the pricing plan for registration?

Registration is free for merchants. All you need to do is sign up or sign in to our 'Beep Plus' mobile application or use our terminal provided upon registering your company to our services.


Do I need to have Alipay account?

As a merchant registered to our service, there is no need for you to sign up for Alipay account.  However, you will need to sign up to our 'Beep Plus' mobile app to provide customers with your own QR code for payment transaction, or you can also use the terminal we provided containing your own unique QR code.


What do I need for registration?

We will require you to fill in company information and upload documents such as company business registration, ID/Passport of Legal Representative/main beneficiary owner/ primary contact person, and authorization letter signed by Legal Representative for the primary contact person. Once you've submitted the information, a third party certificate company will verify your company information at local registration and contact you via phone call to complete the verification.

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Unit 9, Level 2, iCentre Block B 28, Spg. 32-37 Kampung Anggerek Desa, BB 3713,

Negara Brunei Darussalam